Job Description

**Description:** Royal Palms Resort and Spa, nestled at the base of Camelback Mountain in Phoenix, offers a timeless Spanish-Mediterranean retreat that blends historic charm with modern luxury. Originally built as a private estate in 1929, the resort features **119 beautifully appointed guestrooms** **,** casitas, and villas set among lush gardens, winding pathways, and intimate courtyards. Home to the acclaimed T. Cook's restaurant and the tranquil Alvadora Spa, Royal Palms delivers elevated dining, restorative wellness, and personalized hospitality. With **25,000 square feet of indoor and outdoor event space** **,** including romantic courtyards, manicured lawns, and elegant venues framed by mountain views, the resort is proud to be **one of Arizona's top wedding destinations** and a serene, inspiring **escape for meetings and group events** **.** At Royal Palms, every moment is crafted to capture the magic, warmth, and beauty of the Sonoran desert. · Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication. · Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details. · Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience. · Partner with hotel teams-including Banquets, Culinary, Housekeeping, Reservations, and AV-to deliver seamless execution. · Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B. · Upsell products, services, and enhancements to maximize revenue per attendee. · Manage existing accounts while proactively soliciting re-bookings and future business opportunities. · Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications. · Build strong vendor and planner relationships to support successful event delivery. **Qualifications:** · 1-3 years of hotel event planning or event sales experience · Highly detail-oriented with strong organizational, time management, and multi-tasking abilities. · Refined verbal and written communication skills; professional presence and confidence required. · Strong contract negotiation and interpretation skills. · Proven ability to perform well under pressure in a fast-paced luxury environment. · Creative problem solver with strong leadership skills that inspire collaboration and excellence. · Knowledge of room configurations, meeting setups, and F&B menu creation to meet event needs. **Benefits & Perks** + Enjoy free employee meals in our employee dining hall + Discounted & Complimentary Hotel Room Nights + Medical Dental and Vision Insurance (Full-time colleagues) + Retirement savings plan + Excellent training and professional development + Opportunities to work around the world with Hyatt Hotels and Resorts + Tuition/Wellness reimbursement, up to $1,000 a year! **Our Values:** Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Proof of eligibility to work in the United States is required, as well as a completed background check.** **Primary Location:** US-AZ-Phoenix **Organization:** Royal Palms Resort and Spa **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** PHO004414 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Job Tags

Full time, Contract work, Local area, Night shift,

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