The Technical Writer will create documentation for both technical and non-technical users, supporting an Agile software development team. This includes user guides, API documentation, and release notes.
Location: Washington, District of Columbia, Virginia, United States,
Responsibilities:
- Creating software documentation, including user guides, API documents, and release notes.
- Tailoring content for both technical and non-technical audiences.
- Organizing complex technical information clearly and logically.
- Interviewing subject matter experts (SMEs) and distilling complex information.
- Maintaining strong versioning and documentation review practices.
Required Skills & Certifications:
- 5 years' experience creating software documentation (user guides, API documents, release notes, etc.).
- Ability to tailor content for both technical and non-technical audiences.
- Proficiency in organizing complex technical information clearly and logically.
- Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
- Knowledge of Markdown, HTML/CSS.
- Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
- Experience with Git or other version control systems at the contributor or read-only level and documentation platforms such as GitBook.
- Understanding of Scrum/Agile methodology.
- Familiarity with REST APIs, JSON, and software architecture concepts.
- Ability to read code snippets.
- Excellent grammar, clarity, and attention to detail in written products.
- Ability to interview subject matter experts (SMEs) and distill complex information.
- Strong versioning and documentation review practices.
- Experience writing for software products (SaaS, desktop, or mobile).
- Familiarity with diagramming tools (Lucidchart, Draw.io, etc.).
Preferred Skills & Certifications:
- Experience with UX writing.
Special Considerations:
- Candidates must physically reside within the US for the duration of the assignment.
- A writing sample must be submitted with the application.
Scheduling:
- Not specified.
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