Job Description
Remote Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required.
Remote Service Desk Support Specialist requires:
-Associate's Degree or equivalent, relevant work experience is required.
-May be required to implement a COVID-19 vaccine mandate.
-Microsoft Office (Outlook, Word, Excel and PowerPoint)
-Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels.
-Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments.
-Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job.
-
Remote Service Desk Support Specialist duties:
-Advice, guidance, education, and the rapid restoration of normal services to customers, providing a single point of contact for all internal and external customer interactions.
-Provide tier one technical support of business critical services for internal and external customers while providing excellent customer service.
-
-
Employment Type: Full-Time
Salary: $ 29.00 Per Hour
Job Tags
Hourly pay, Full time, Work experience placement, Work at office, Remote work, Flexible hours, Shift work,
Similar Jobs
Get It - Real Estate
Are you a passionate, dual-licensed real estate agent and mortgage loan originator looking for flexibility and great earning potential? We are offering an exciting opportunity for individuals who hold both a realtor and mortgage loan originator (MLO) license. In this role...
Hanna Interpreting Services LLC
...Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through...
Judit Inc
...Responsible for the full cycle recruiting and hiring process while maintaining internal compliance policies and procedures. Partners with Hiring Managers to fill open job requisitions in a timely and efficient manner. Verifies job requirements, recruiting needs...
American Express
...multiple projects simultaneously+ Exudes positivity, requires minimal supervision, and has a strong work ethic+ Is an ambassador for UX writing, playing a key role in help this team reach it's potential.Preferred Qualifications+ Demonstrated understanding and...
Gig Jobs
...Side Hustles Flexible Work to Earn Extra CashLooking to make extra money on the side? You dont need to leave your full-time job to do it. With flexible side hustles, you can earn on your own schedule nights, weekends, whenever it works for you.Opportunities include...