Job Description

Do you have medical office ROI experience, great job stability, excellent customer service skills and are you  bilingual ?

Are you looking for a new career with a major hospital in Fort Worth?

APPLY NOW!

Job Title:  Bilingual ROI Specialist – Medical Records 

Job ID: 151316
Location: Fort Worth, TX 76104
Pay: $18–20/hr (Depending on Experience)
Schedule: Monday–Friday, 8:30am–5:00pm or 8:00am–4:30pm
Duration: Temporary (possibly to hire)

Are you an experienced medical records professional fluent in English and Spanish?

Do you have at least 5 years of hands-on experience with Release of Information (ROI) in a hospital or clinic setting?
If you’re looking for a rewarding opportunity with a major hospital in Fort Worth , we want to hear from you!

Position Summary

We’re seeking an honest, responsible, and detail-oriented Bilingual ROI Specialist who will manage medical record requests and maintain compliance with HIPAA regulations. This role also involves strong customer service, multi-tasking, and administrative skills in a fast-paced healthcare environment.

Key Responsibilities

• Process patient and third-party requests for medical records in compliance with HIPAA and hospital policy
• Review and validate authorization forms for accuracy and legal completeness
• Respond to patient inquiries and assist with accessing records via MyChart or in person
• Manage walk-up requests for records and incoming calls related to ROI
• Communicate professionally with external entities (e.g., attorneys, insurance companies, healthcare providers)
• Document and track release requests accurately in EMR systems
• Provide front desk support and other clerical duties as assigned

Required Qualifications

• Fluent in English and Spanish (both written and verbal)
• Minimum 5 years of experience in a Release of Information role within a hospital Health Information Management (HIM) department or large outpatient clinic
• Strong knowledge of HIPAA regulations and patient confidentiality protocols
• High school diploma or GED required
• Proficient in Microsoft Excel, Outlook, and Word
• Experience working with EMR systems (e.g., Epic, Cerner, etc.)
• Excellent communication, customer service, and conflict-resolution skills
• Highly organized with strong attention to detail and accuracy
• Professional demeanor (no visible tattoos or facial piercings)
• Able to work in a fast-paced environment with a strong sense of urgency

Application Process Includes

• Drug testing
• Background check
• Clerical testing
• Interview
• Flu shot and TB test

Apply Now to Join a Leading Hospital Team in Fort Worth!

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy on our website .

Job Tags

Similar Jobs