IT Operations Manager Job at Steamboat Ski Resort, Meeker County, MN

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  • Steamboat Ski Resort
  • Meeker County, MN

Job Description

Salary: $67,000 - 96,000 per year Requirements:

  • A minimum of 5-7 years of prior IT experience is essential.
  • Experience in IT supervision or management is preferred.
  • Proficient in troubleshooting computers and peripherals.
  • Basic knowledge of networking is required.
  • A strong foundation in Windows operating systems and user configurations is necessary.
  • Must communicate clearly in English, both verbally and in writing.
  • Ability to interact positively and maintain relationships with guests, coworkers, and management, in line with our Service Excellence standards.
  • A valid driver's license without limitations or restrictions, in compliance with our insurability standards (Motor Vehicle Record check will be required).
  • Employment is contingent upon the successful completion of a background check.
  • A high school diploma or GED is required.
  • A bachelor’s degree in computer science or a related field is preferred, along with any coursework in computer science or business.
  • Coursework in leadership or supervisory skills is a plus.
Responsibilities:
  • I oversee the daily operations of our IT systems, ensuring seamless performance of networks, servers, and infrastructure.
  • I lead a team to tackle IT challenges, manage projects, and uphold security protocols.
  • Collaborating closely with various departments, I ensure that technology enhances resort operations and guest experiences.
  • I respond to requests and issues from all business units and plan, organize, direct, control, and assess IT technical procedures.
  • I hire, guide, train, and review the performance of direct reporting staff, while assigning and prioritizing duties to personnel and resources.
  • Participation in Service Excellence and Safety Wise initiatives is vital as I contribute to our Steamboat Culture.
  • I work on operational and capital budgets, maintaining forecasts and documentation.
  • I procure necessary hardware, software, and peripherals, while keeping the current inventory updated.
  • I manage computer and file permissions for secure network access and respond to off-hour emergencies.
  • Guiding employees across the resort on job-related IT procedures is a key part of my role, as is advising on how technology can support compliance with SSRC standards.
  • Other duties may be assigned as needed.
Technologies:
  • Hardware
  • Support
  • Network
  • Security
  • Windows
  • Exposed
  • REST

More:

This position is based at Steamboat Resort in Steamboat Springs, CO, renowned for being the friendliest mountain destination, thanks to our welcoming staff and western heritage. We value hiring exceptional individuals who demonstrate our commitment to diversity, mutual support, and a passion for our mission and environment.

What We Offer:
We provide a wide range of benefits, including a free Alterra Mountain Pass for employees and eligible dependents for both winter and summer, along with a free IKON Pass. Eligible employees can enjoy discounted skiing and riding for friends and family. We offer vacation and sick time policies, generous outdoor gear discounts, and comprehensive medical benefits, including life and disability insurance. A 401(k) plan with substantial company matching and discounted tuition for further education is also available. We encourage work-life balance with up to six weeks of paid parental leave and provide free regional bus passes.

Physical requirements include operability at a computer for extended durations, travel to various workstations, the ability to lift and carry equipment weighing at least 40 pounds, and maintenance of valid driving credentials. This role may expose you to varying weather conditions, and our workplace adheres to all applicable labor laws as an equal opportunity employer committed to a drug-free environment.

Job Tags

Full time, Summer work, Outdoor,

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