Position : German Customer Support & Content Moderator
Location : Malta
Role Overview :
Support customers via email and live chat (no phone calls), providing accurate and helpful responses.
Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws.
Work 70% in customer support and 30% in content moderation.
Key Responsibilities :
Respond professionally to customer inquiries and complaints.
Review images, accounts, and text content to maintain a safe online environment.
Follow and stay updated on client policies and guidelines.
Accurately report trends, violations, and provide feedback to managers.
Suggest improvements in workflows and processes.
Participate in training sessions to ensure quality and compliance.
Adapt to different workflows, clients, and market requirements.
Requirements :
C2-level German and good English skills.
Strong computer skills, especially with Microsoft Office (Excel, Word).
Attention to detail, quick decision-making ability, and a proactive attitude.
No prior experience needed – full training will be provided.
Working Conditions :
Rotational shifts between 7:00 AM and 00:00 Midnight (morning and late shifts).
5 working days per week, 2 days off.
Indefinite contract.
Full onsite training during the first two weeks.
Benefits :
Health insurance after six months of employment.
Career progression opportunities.
Relocation support, including:
Airport pickup.
Hotel accommodation covered (up to 3 weeks).
Partial flight ticket reimbursement after probation period.
...hours per week of dedication to leads we send you Comfortable with technology.Google Suite, OpenPhone, Trello CRM,Calendly, DocuSign, and Zoom Excellent communication skills (people person) Sufficient knowledge in the fitness and nutrition field (certification...
...following through. What Youll Do As a Front End Developer at Lateral, you will: Craft... ...matter to you you know how to make a web app fast and handle the quirks of different... ..., collaborative environment. Remote work skills: Self-motivated and disciplined...
...NAV to BC Upgrade Consultant a0M1i00000X3Edm.1_1744121753 Overview: We are seeking a skilled Microsoft Dynamics Consultant with strong experience in upgrading Microsoft Dynamics NAV to Business Central (BC). The system is largely out-of-the-box with minimal customization...
...ability to latchCollaborates with the health care team to implement a plan of care for the breastfeeding mother and infant. Documents in Epic all lactation consults using lactation documentation Considers the needs and behaviors of specific patient age groups and cultures...
...About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that... ...qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual...