Job Description

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Located near Phoenix’ Sky Harbor Airport, the Hilton Garden Inn Phoenix Airport North provides a central location for travelers as well as those looking to explore all hat Phoenix has to offer. Attractions near the hotel include Sun Devil Stadium, Phoenix Zoo, Chase Field, US Airways Arena, Rawhide Western Town, and the Desert Botanical Gardens. On-site activities include a fitness center and outdoor pool, and the hotel is conveniently close to public golf courses, hiking and other outdoor activities. Overview:

On-Call Shuttle Driver needed for the Hilton Garden Inn located on Van Buren & 44th on Weekends.

Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience.

Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.

Essential Functions:

- Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds)

- Explains services and facilities of hotel, hours of operation,.

-Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities.

- Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc.

--Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed.

-Keeps bell closet and back of Front Desk area clean and organized.

- Assists with AYS as needed, answering the phones using proper etiquette.

- Notifies supervisor of any potential guest challenges or concerns.

- Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per Hilton standards.

- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.

Qualifications:

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 50lbs.
• Provide the highest service standards possible to all guests.
• Meet and exceed all guest request and expectations with a professional attitude.
• Must be able to work mornings, evenings, weekends, holidays. 
• Must have a valid drivers license.

The Hilton Garden Inn is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

Job Tags

Holiday work, Local area, Worldwide, Outdoor, Weekend work, Day shift, Afternoon shift,

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